The HLA Service Areas

We’d like to congratulate Emerald Textiles on their Savings by Design Award, as well as their water-saving equipment and processes that are saving 40 million gallons of water a year for the county of San Diego. We are pleased to do business with a partner who is focused on sustainability and the environment. The Savings by Design Award demonstrates Emerald’s commitment to preserving resources in Southern California.

The reason for our relationship with Paris is simple – we trust them. They have demonstrated without question a willingness to act as our agent and in our best interest at all times. This is a rare commodity, and they have been a real partner for Pinnacle. Paris brings attention to quality and integrity. They do what they say they are going to do.

Quality, on-time delivery is critical to successful operations in our hospitals and clinics. The Emerald Textiles Team has impressed us with consistent, on-time delivery and quality customer service. Our nursing and environmental services teams are confident that they will have the linens they need in the right place at the right time with Emerald.

Outsourcing with Paris Healthcare has decreased our costs and reduced the risk and headaches associated with running an in-house operation of the size we had, which was substantial. In addition, we have great customer service.

Sharp HealthCare has realized tremendous savings as a result of Emerald Textiles’ special Linen Management Program combined with their lighter, environmentally responsible products.

Emerald’s innovative programs and implementation of best practices influenced our decision to choose them as our exclusive healthcare linen services provider. Their commitment to innovation drives technological efficiency and streamlined operations, which in turn supports UC San Diego Health System’s goal of world class care.

More than a ‘supplier’, and even more than a reputable service partner, Paris has become a key ally in our pursuit of efficiently serving our patients and enabling our staff to focus on and provide the best care possible. From the smooth transition in 2004 to today, we continue to make steady, annual progress in lowering our linen management costs. Over the years, key staff members, including myself, have developed close working relationships with a number of Paris personnel. They are caring professionals that we have come to trust and depend on.

Since switching to Emerald Textiles, problems associated with linen have disappeared and quality has greatly improved. Partners like Emerald, who we can count on to deliver, are invaluable to us.